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The purpose of this paper is to investigate students’ perceptions of the challenges that they face and the factors that facilitate and impede teaching and learning within the context of transformation at the University of the Witwatersrand. The paper also explores students’ perceptions of transformation directly and their ideas related to facilitating this process. The authors reflect briefly on colonialism and apartheid in South Africa and the state of higher education after 18 years of democracy.

A qualitative, explorative, descriptive survey research design was employed to gain a deeper understanding of how students experience living, learning and teaching in higher education. A sample of 194 students with a mean age of 22.40 participated in the study.

The results revealed positive facilitative factors such as quality of teaching, social support, material resources and practical/clinical training; as well as negative hindering factors that included high workload, English as a medium of instruction and limited access to “other” resources which impacted the learning processes. There was a general feeling of dissatisfaction with the current status of the school regarding transformation.

This study makes novel contributions to the literature, especially related to the South African context. For instance, white students in professional degree programs reported that their inability to speak indigenous African languages hindered their provision of services to clients. This finding contrasts with previous literature that suggests that students who speak English as a first language have greater advantages than multilingual students whose mother tongue is not English.